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FreecoNet in social media 19.08.2010
FreecoNet has expanded its communication with users through new channels - Twitter, Blip and Facebook. Blip and Twitter are intended for rapid communication in case of "exceptional circumstances", Facebook - to develop relationships between the brand and its users. In such a way the operator continues to build its brand around the idea of community.
Actions on Twitter (http://twitter.com/freeconet) and Blip (http://freeconet.blip.pl) will primarily be directed to users in order to provide them with knowledge about any urgent alerts. Microblogs as independent tools from the operator's homepage, will allow for rapid communication in case of emergency and also to be used to provide information on current issues. The first important issue concerning the entries is the migration of Tlenofon user accounts to FreecoNet. In this way, customers of FreecoNet Tlenofon SA shall be quickly informed about the full schedule and course of accounts transfer. Facebook (http://www.facebook.com/freeconet), on which the operator runs its profile since April this year, is primarily a place for exchanging ideas on the activities of the company and internet telephony in general. It is also a source of expert knowledge about the articles, events and publications within the industry and company itself. Soon there will be also some special attractions for the dedicated fans of the operator’s fan page - promotions and competitions with interesting prizes that you can only get on Facebook.
"For some time now companies are trying to mark their presence in media, such as Facebook and Twitter. Our activities with communities started much earlier. On the very beginning of the platform we wanted users to have a real influence on the direction in which it seeks development. We have built a community around specific initiatives related to VoIP, and our brand. Hackers cooperated with us in ensuring the safety of the platform, installers assisted less-oriented users in the configuration of services, and developers have adapted their systems to work with our platform through API. The existence of Facebook and Twitter is a natural consequence of FreecoNet’s activity. We have the possibility of direct communication and interaction with users "- said Jan Wyrwiński, CEO of FreecoNet Tlenofon SA.
Actions on Twitter (http://twitter.com/freeconet) and Blip (http://freeconet.blip.pl) will primarily be directed to users in order to provide them with knowledge about any urgent alerts. Microblogs as independent tools from the operator's homepage, will allow for rapid communication in case of emergency and also to be used to provide information on current issues. The first important issue concerning the entries is the migration of Tlenofon user accounts to FreecoNet. In this way, customers of FreecoNet Tlenofon SA shall be quickly informed about the full schedule and course of accounts transfer. Facebook (http://www.facebook.com/freeconet), on which the operator runs its profile since April this year, is primarily a place for exchanging ideas on the activities of the company and internet telephony in general. It is also a source of expert knowledge about the articles, events and publications within the industry and company itself. Soon there will be also some special attractions for the dedicated fans of the operator’s fan page - promotions and competitions with interesting prizes that you can only get on Facebook.
"For some time now companies are trying to mark their presence in media, such as Facebook and Twitter. Our activities with communities started much earlier. On the very beginning of the platform we wanted users to have a real influence on the direction in which it seeks development. We have built a community around specific initiatives related to VoIP, and our brand. Hackers cooperated with us in ensuring the safety of the platform, installers assisted less-oriented users in the configuration of services, and developers have adapted their systems to work with our platform through API. The existence of Facebook and Twitter is a natural consequence of FreecoNet’s activity. We have the possibility of direct communication and interaction with users "- said Jan Wyrwiński, CEO of FreecoNet Tlenofon SA.
