FreecoNet’s additional services at partnering websites 18.12.2009
One of the ways to increase the ability to reach customers over Internet are the partnership websites that promote and sell specific services. FreecoNet uses this action, bringing its broad range of specific services for newly created partner sites. They focus telecommunications solutions servicing virtual office (www.voffice.pl), conducting phone or fax campaigns (www.masowo.pl), streamlining customer service (www.ivrsolutions.pl) and a virtual fax service (www.wirtualnyfaks.pl).
Partner sites organize various FreecoNet’s services according to the specific needs of users. With a view to SMEs and especially SOHO market (Small Office Home Office), a site Voffice.pl was created, whose founder is the Moderno company. Through the website you can rent an attractive address in the city center of the largest Polish cities and take advantage of full postal and e-mail correspondence service, virtual fax and phone calls. Such solutions are especially useful for micro-enterprises or those just starting business activities as they allow for creating a virtual office and a professional service of their contractors. With an access to latest telephony technology micro-enterprises can provide their customer service on an equal footing with large business.Improve the system of telephone customer service and reduce costs – through FreecoNet’s IVR services and Call Center – offers IVRsolutions.pl, which is also a part of Moderno company. The first of the proposed services, for a small fee, allows creating greeting message and call forwarding system. Second one organizes attendance of all incoming calls by a group of consultants. Both services are offered in the ASP model, which means that the company does not have to bear any costs of investment. An interesting solution offered through IVRsolutions.pl is also the possibility to organize a telemarketing campaign or telephone marketing survey (CATI - Computer Assisted Telephone Interview) while diminishing or completely eliminating the role of telephone consultant.
For companies wishing to carry out professional marketing campaigns, or to provide information on a large scale, masowo.pl website (belonging to WiConnIT Group) comes to the rescue. Through this website you can use such services as mass mailings, faxing and calling, offered in cooperation with FreecoNet. In addition, there is an option to personalize transmitted messages, which greatly improves the efficiency of the campaign. In contrast, daily communication with business partners will be easier using Virtual Fax service, offered by FreecoNet through a special website WirtualnyFaks.pl. It allows using full functionality of fax without the need of actually having a fax machine in your office.
"We have been supporting any initiative that wants to use FreecoNet’s telecommunications solutions in an innovative way from the very beginning. We are open to cope with ambitious entrepreneurial people and willing to help them in realizing their ideas"- declares John Wyrwiński, CEO of FreecoNet SA.
